Why Retail Sales of Chromebooks are Doomed

The HP Chromebook 11
The HP Chromebook 11

Recently a friend visited to ask my advice on a chromebook for his father.

He had visited Harvey Norman, A major Australian retailer. While they had several chromebooks in stock the Harvey Norman salesman were very dismissive of the product and told him that in a year they have not sold one. I found that hard to believe since I have personally bought two chromebooks in that store.

The problem for Google (and users) is that salesmen have very little incentive to sell Chromebooks because low cost means small commissions. And retailers train sales staff to sell the items with the biggest profit margins.

The Chromebook is an appliance like a television set, you simply plug it in and it works

The Chromebook is an appliance like a television set, you simply plug it in and it works. You do not buy antivirus software, Microsoft Office or any other of the other big ticket items that make a salesman’s day. So any salesman, seeing mom and pop walk into the shop will upsell them using brands and names they know. While it is ageing and tarnished in the tech. world, Microsoft Windows is a well known brand. For the non-technical person, the advice of a smiling salesman combined with a name they know, Apple or Microsoft, will convince them.

You do not buy antivirus software, Microsoft Office or any other of the other big ticket items that make a salesman’s day.

The result will be inevitably that’s for Google to succeed with chromebooks they will have to be sold online not through retailers who simply have no incentive to sell them.

This may well mean that for these brick and mortar retailers the day will stay with windows and Apple devices until the market gradually withers and dies and then find that they have lost out to Google and online retailers forever.

I visited Harvey Norman myself the next day, and received the same dismissive response to Chromebooks. The HP 11 original version is my favourite computer. To my delight, I found they had two in stock, reduced almost to half price. I picked one up for my son, with the intention of pensioning off and old Samsung Chromebook.

Before filling out the paperwork the salesman looked at me over the top of the beautiful molded box and said “You do realise that a Chromebook is not a REAL computer…” I assured him I knew EXACTLY what a Chromebook was, and left with a half price Chromebook.

This post was written offline on a Chromebook, and moved via USB drive to post here – My Offline Chromebook challenge is half over.

The Chromebook Offline Challenge – A Week Without Internet.

Drive is OfflineAt 11:45 this morning I walked out of my office with my HP Chromebook 11. I had synced drive and offline Gmail, Calendar, Evernote (the Android app.) and Pocket. I have opened Keep, StackEdit, and other apps that I use while online, allowing them to sync up. Then I turned WiFi off.

“At 11:45 this morning, I turned my Chromebook’s WiFi off. It will stay disconnected for a week”

I will not connect this Chromebook to the Internet for a week. I will write using Drive and Docs, and do all the work I normally do on my Chromebox on this device.

The HP Chromebook 11
The HP Chromebook 11

The purpose of the experiment is not to live without the Internet, but to test the reliability of Docs, Drive, Keep, and other tools for a long period of disconnection. Will they be reliable? Will I lose work? A common criticism of Chromebooks is that they do not work offline. That myth has been debunked repeatedly, but the question remains, just how safe is a Chromebook if it is offline for a prolonged period?

“The myth that Chromebooks don’t work offline has been thoroughly debunked…”

To protect my week’s output, I will copy and paste text into QwertyZen or StackEdit and save to a USB stick in case of total disaster.

The first loss, of course is that spell checking does not work in offline Docs. I will have to wait until I am back on-line, or copy text to another editor that does spell checking offline such as StackEdit, QwertyZen, or Write.

One drawback with gDocs (Google Docs) is that they cannot be copied and pasted to a USB drive or otherwise accessed outside Drive. And another drawback is that non Google files, like .txt, .json or .html are not syncronised automatically. These non Google documents can, however be saved to a USB stick or Dropbox, Onedrive or a Windows share for storage. They can also be set to save locally and synchronize using the ChromeOS Files app. Simply save the file to Drive, find it using the Files app, right click and check “Available Offline”. This will need to be done in each instance of drive where you want this file kept, it does not propagate across machines.

I will update my progress periodically. I do not expect to have a problem, but time will tell.

This post was writted as a Google Doc, formatted in StackEdit, saved as HTML to a USB drive and uploaded via my Chromebox.

Old Hardware Never Dies, It Just Gets Recycled

Two Old Friends
Two Old Friends

I have spent the morning cleaning out some old hardware. A pair of desktop computers that have not been started up for four years or more.

I do not consider myself a hoarder, but letting go of old computer equipment is always hard.

Computers and technology tend to be big purchases. We invest in them.

In this case the machines were ones that I had built, rebuilt and upgraded by hand. I had used them as workstations, sitting for hours, days, weeks, months while they had whirred tirelessly away under the desk.

I wrote software and articles. Thousands of pieces of e-mail flowed across the screens. hours of music had played through the speakers.

Operating systems and software had been upgraded, replaced and, at times re-installed or wound back. Disk repair, defrag and backup software had kept them running many nights.

In each case they had become too slow for the latest software. They had been relegated to workgroup servers (an undemanding job in a small workgroup) and eventually were shelved as “backups” for newer machines.

Today their performance and capacity seems ludicrous, but each machine was a big investment, carefully chosen, and lovingly used.

I name my computers.

Old hardware never diesOver the years I have named computers after moons, characters from books and movies. Currently I am naming them after spacecraft and mars rovers. I am typing this on a Chromebox named Firefly, while my Chromebook, Viking recharges beside me.

These two were named Banichi and Jago. I will leave it for the sci-fi fans to figure out who they were named after.

Today they were carted into the back yard, minus disk drives, that will be destroyed, and added to a pile to go to the recycling depot as e-waste. Finding a home for them, minus keyboards and monitors is impractical.

I will not miss them, but I will remember them as old friends now departed.

00175 – Image Courtesy of Wilson Afonso

Google Voice Typing – The Future of Writing.

Google Voice Typing Active
Google Voice Typing Active

When I started my Chromebook this morning I discovered that Google had added a powerful new feature. I can now use my voice to type in Google Docs.  Impressed when I was wondering if it would work on a Chromebook. and particularly how accurate it would be, as I have found that most voice activated systems tend to work very poorly. I spend more time editing and correcting then I would have done if I had typed the entire article myself.

Google Voice Typing
Google Voice Typing

To my surprise I find that Google Voice typing works almost flawlessly. the only fault I have found is that the words new line tend to be interpreted as a new lawn, and I do not get the new line that I was asking for unless I speak very clearly, probably my Australian drawl.

As an example of how accurate the voice recognition on Google Voice typing is I have produced this entire article using Google Voice with no editing at all.

While this is incredibly useful for writers like me who I slow on the keyboard or in my case have a problem with a shrinking tendon in my right hand, I can only imagine what the future will bring for those who are visually impaired or physically impaired when Google can expand this technology to make a Chromebook completely voice activated.

I have literally not edited a single word in this rather short post about Google Voice typing. I have been a little careful with the pronunciation of words but other than that I have SAT with my arms folded and talked the whole piece.

I am absolutely amazed at the accuracy of Google Voice at the top of the screen is a message telling me we are having trouble hearing you and yet it is continuing to record my words with great accuracy.

Voice typing menu
Voice typing menu

Additionally in each sentence words are underlined in gray and if I right click I get an option of Digimon and word was several words that might have been what I meant at that point if I had been misinterpreted.

Strangely I find it very difficult to compose as I speak. when I type I have more time to think through what I want to say and therefore, I am sure write better than I speak. Or as I should have said more accurately.

Punctuation is limited to only a few options which I will now cut and paste in because there is no way I can do them using the voice recognition system.

  • “Period”
  • “Comma”
  • “Exclamation point”
  • “Question mark”
  • “New line”
  • “New paragraph”

Google Voice typing has arrived with very little fanfare, but I suggest it is going to be one of the most important features in Google Docs in the future. I have tried other voice recognition systems for riding and found them all extremely frustrating. This is working very smoothly.

Enjoy!

00170 

Mobile Phone Distraction, and the Multi-tasking Myth

mobile phone?New Google President Sundar Pichai was recently ambushed interviewed by a rather aggressive interviewer from the New York Times about the increasingly intrusive nature of mobile phones. The interviewer was implying that it was the task of Google to make phones less distracting, intrusive and anti-social.

CONOR DOUGHERTY was obviously fishing for a quote on “phone intrusion“, and turned a real opportunity into an embarrassing attempted ambush. Sundar was too polite to tell him to move on, but I think from the editing of the interview and comments, that readers can see the trend in the questions.

His proposition is completely wrong. Everyone has control of their own phone. The apps used, and the way of using them is at the discretion of the user. We each can choose to mute alerts, close apps, or mute the phone completely.

If there is any case for intrusion, I think it is management expecting employees to stay connected to their jobs 24 x 7, via e-mail, text and phone simply because the technology is available. An example is Microsoft’s pitch for Office 365. It lets you keep working on vacation, at the kid’s recital, or over dinner.

The individual must make their own decision as to how they will respond for the welfare of themselves and their families.

The belief that we can “multi-task” if we are smart or young enough is completely incorrect. The mind focuses well only on one thing at a time. Creative people are familiar with the concept of “flow” or being “in the zone”. This is that wonderful place we go when the right side of the brain takes over what we are doing, and we become productive. Really productive. We also lose all track of time, and, often, our ability to speak is impaired.

Some companies are now hiring people based on their (percieved) ability to multi-task. And some use this mythical ability as a keystone of their resume. But the damage done by multi-tasking is now well documented.

The Guardian Newspaper quotes MIT’s Earl Miller as saying “People can’t do [multitasking] very well, and when they say they can, they’re deluding themselves.”

The constant distraction caused by interruptions of any type severely disrupt our ability to be productive. They can also annoy or offend others, in meetings or a social setting.

So:

  • Turn off phone notifications.
  • Let workmates know you do not reply to messages and e-mail instantly, but are batching it up to process at a set time each day.
  • Unless it is being used for notes, PUT YOUR PHONE AWAY in meetings.
  • At business lunches, pile the phones up on top of each other in the middle of the table, and the first person to grab his phone pays for lunch.
  • Focus on one thing for 25 or 55 minutes, take a break, and move on to the next thing.

A smartphone is a powerful tool, and it can help us in many situations from navigating to an unfamiliar destination to providing weather, flight, and accommodation information. But if we allow to to distract us constantly with Twitter, e-mail, Facebook and Instagram notifications, we are becoming slaves to a device designed to help us.

If we do not control our phone It becomes our master, not our slave.

00164

Written by Phil Stephens of Philstephens.com.au .

Cloudbooks – The Worst of Both Worlds

wccf Dump Chromebooks - Really?
wccf Dump Chromebooks – Really?

A post on the Wccf Tech website suggests we should dump our Chromebooks and move to a Windows Cloudbook. The give four reasons, an I do not agree with any of them!

While Google’s Chrome OS is ideal in some circumstances, it is still not as feature riche as Windows 10.

  1. The Windows 10 Experience: Yes, Windows 10 is wildly superior to Windows 8 and 8.1 because it is usable. This might be new for Windows 8 users, but my Chromebook is unfailingly easy to use. Is Windows 10 feature rich? Yes. But that is not necessarily a selling point for many of us. I like simple and fast…
  2. The Hardware: The hardware is very similar to that of a Chromebook, but the “feature rich” Windows 10 operating system requires far more resources that a Chromebook. Most come with 16 or 32 GB of storage, so forget about installing or running Photoshop (Microsoft’s usual reason for saying Windows is essential) and on 16 GB of storage, forget about Microsoft Office. My Chromebook runs MUCH better on this hardware.
  3. Pricing is Dirt Cheap: True, so are Chromebooks, and Chromebook of a similar price works better. If a $10 price difference is important, go to eBay or a second hand shop!
  4. Getting Onedrive and Office 365 free for One Whole Year!: Yes 1 Tb of storage free is good, but after a year, you have to pay. And without Office 365 you have bought a brick. A Chromebook comes with free access to Google Docs, and you can always access 15 GB free, and have 100 GB for a year.

The suggestion that:

Cloudbook owners will receive 12 whole months of free OneDrive storage, along with an Office 365 subscription. That is a total of two services that you will be receiving from Microsoft while only one from Google.

Is inaccurate and ridiculous, because both of these services are free from Google, except for the (temporary) 1 TB of storage.

If you are a home user and really need 1 TB of cloud storage, I suggest you look at options other than Google or Microsoft. 15 GB is enough for most home or small business users. If you need more, you are in a different category altogether, and will not be looking at $150 computers as a cost saving measure.

For the average computer user, Cloudbooks are the WORST of both worlds.

Cloudbooks

For the average computer user, Cloudbooks are the WORST of both worlds. They are under-powered, and have the complexity of Windows, making them slow. They require updates, anti-virus software, and require the installation of many programs to make them useful.

They are prone to viruses, hacking and malware.

They cannot use Office 365 without a permanent internet connection, making them useless for Digital Nomads.

Chromebooks

My Chromebook (and Chromebox) can do almost everything offline. ( they just wait to sync, if offline) and are fast thanks to a stripped Linux kernel and minimal O/S overhead. Is it simple? Yes.  Does it work?  Yes.  Is it fast? Yes.

I watch/listen to media from, and save files to a local NAS server, or work from a USB key or Google Drive for days at a stretch without Internet.

The ability to write, use spreadsheets, presentations and more is built in, free, and works offline. Apps like Pocket, Stackedit and Gmail Offline allow me to work happily without a connection.

No contest here, Windows has a place, and I like Windows 10. If I need serious power and apps like video and audio editing, I go to Linux.

I am writing this on an ASUS UX31E Ultrabook running Ubuntu Linux, after taking Windows 10 off yesterday. It was nice, but not compelling for me. To many things don’t work yet! And Microsoft now is collecting a great deal of information about me. Too much? No, Google collects the same information, but they do not then charge me for the service, they just show me ads!

But a Cloudbook? This is a Netbook with another name, and will go the way of the Netbooks. I do not need one of these fail whales.

00169

Written by Phil Stephens of Philstephens.com.au .

A Light, USB Powered AA/AAA Battery Charging Solution

soshine AA charger
soshine AA charger

If there is one given in the portable office, it is the need for batteries and ways to charge them. The AA/AAA battery is a staple power source for many devices from mice and keyboards to a myriad of older devices. I have made a conscious decision to use as  many USB charged or powered devices as possible, but still wireless mice and keyboards are among the last holdouts in my mobile office.

For years I have used desktop or wall mounted multi-channel charger. The traditional multi-channel charger is heavy, often noisy, and for me, prone to failure. My last four-channel charger has gaffer tape over a dead third channel.

I have found the perfect solution, the SoShine LiFePO4 USB powered  charger. It charges a single AA/AAA Nickel Metal Hydride (NMH)  or Lithium Iron Phosphate (LiFePO4, LFE) battery.

It is small, light, and fast. It uses the less popular Mini-USB plug, but a cable (USB Type A to Mini USB is supplied) so it can be charged from any USB Charger, laptop or power bank. I now have two of these in my mobile office. They are fast and smart. They do a check of battery condition, and if the battery is no good, they stop and display a single red light. I have also had one shut down charging because I inserver the battery the wrong way round (Duh!).
They are small and light, so slipping two into my travel office is no problem.

If you are using old NiCad, you are out of luck, though… If you are, time to upgrade!

00168

Chromebooks Can Now Access Windows Servers, OneDrive and Dropbox (Updated)

00162-smb-playstoreI was excited to see a post from +Yoichiro Tanaka on Google+ that he had posted a new App in the Chrome store for ChromeOS devices.

It is a new service for the Files app that allows Chromebook and Chromebox users to connect directly to SMB (Windows) server shares. I immediately installed it and connected to my NAS4Free server with no problems.

The NAS4Free share appears in the left pane of the Files app, and everything is immediately available.

I was ecstatic, for the one downside of Chromebooks and Chromeboxes is that the only way to connect to a local resource is to use FTP by typing and FTP address into the browser.

For example to play a video from my NAS server required me to connect with ftp://192.168.1.250/ and then right-click a file and save it locally to play the content. SOME FTP content will play directly in the browser, but most has to be saved locally.

Compared to the point and click possible between Windows and Linux machines and network shares, ChromeOS has been pretty clunky.

00162-services-in-file-managerUnfortunately, I was unable to connect to my ASUS router. It has a 3TB USB drive connected and shared as SMB and FTP. All attempts to date have failed to connect. This is unfortunate, but for an App that has only been available for days, it is a VERY GOOD start. SMB is a difficult protocol to cope with. Microsoft spent years trying to break connections from any device that was NOT Windows until they finally realised it was in their best interests to let everybody connect to their servers.

UPDATE: The latest version of this app now connects to everything in my office perfectly. I have connected to a NAS4Free box, ASUS router and a Seagate Wireless Plus Mobile Storage / Wi-Fi hub that is my travel server.

The Service/App is not perfect. Pausing a video during playback causes a timeout error, and I wonder if the failure to connect to some of these SMB devices is simply the slow speed of low powered devices such as router based SMB shares and NAS boxes that take time to spin up sleeping hard drives.

I am confident that Yoichiro will continue to work on this, as long as he gets some encouragement, and with time it will sort out the problems.

New File Services
New File Services

As I worked away with this I noticed something new in the usually simple Files left pane. A new item at the bottom. Add New Devices!

And behind that button is OneDrive, WebDAV and Google Cloud Storage.

00162 0 dropbox-app-storeAdded to this the exciting Dropbox implementation done as the first proof of concept for the new API Google released, and some seriously exciting things are happening in the Chromebook / ChromeOS world!

I do NOT want ChromeOS to grow into the bloated sloth that is Windows, but by adding features such as connecting to local network devices, the ability to connect to Bluetooth headphones and speakers and access phones via Micro-USB / OTG in just the last month or so.

ChromeOS is getting very interesting.

 

How to Avoid Pain and RSI Using a Portable Office

Mobile Working Without Pain
Mobile Working Without Pain

Every coffee shop, train and park bench is filled with people (mostly, but not always) young, working on laptop computers or tablets.

Silently, RSI (Repetitive Strain Injury) or ( ‘CANS’: Complaints of Arm, Neck and/or Shoulder) is resurfacing. This time it is not factory workers. It is knowledge workers. Home, Portable and Mobile office users. Digital nomads, teleworkers and more.

The smartphone and tablet have become the consumption device of choice, but except for quick email, notes and checking appointments, we need a laptop computer of one type or another. An ugly, but as yet little discussed side effect of using laptop computers is the damage you can be doing to your body and hands. Back, neck and wrist pain can become chronic and debilitating.

In the 70’s and 80’s millions of dollars were spend on the design of office workstations. Standards and rules were developed. Injuries were reduced, and the people rejoiced (well, not that perhaps) but injuries fell dramatically. Then came the laptop. And much of that work went out the window, with the office…

For digital nomads and mobile workers the idea of a workstation is not on the radar.

Think Again – You Have A Workstation!

Your Workstation is the place you sit down (or stand up) and work from. It may be a coffee shop, bar stool, airplane seat or hammock, but if you work there for more than 10 minutes, it is a workstation. And it needs some thought.

A recent survey in the UK found that 79% of people using mobile devices were having health problems, 10% said “nomadic Working” had created long term problems and 5% had been forced to give up their jobs.

RSI (Repetitive Strain Injury) is not associated with age, it is associated with hours in front of a keyboard. ( in some areas The term ‘RSI’ has been replaced by ‘CANS’: Complaints of Arm, Neck and/or Shoulder, but RSI is best known)

It is very easy to make a mistake. Especially digital nomads who tend to be young. You are young, active and healthy, and then, suddenly, you are not.

Then it can take months or years to fix even the simplest problems, because you cannot work without aggravating the problem. Imagine not being able to type (at all) for 3 months. How is that online business looking now?

So, lets look at the solution.

The Workstation

The “Workstation” is your whole working environment. For Mobile Office users, the basics are this:

  • Avoid glare on the screen
  • Have the top of your screen at about eye level
  • Have your arms nearly horizontal to the keyboard
  • Your feet should be flat on the floor
  • Your hips should be slightly above your knees
  • You should be reasonably upright, with the chair supporting your back (or no back, forcing you to sit/stand straight)
  • You should be able to read the screen without leaning forward or back. If necessary, get reading glasses specially for the computer.

If you have nothing but a laptop, you are screwed have a problem.

One solution is to raise the screen or back of the laptop with a stand. The options here are endless, so I will not offer a suggestion. It can be a simple as a pair of socks or a glasses case.

Dozens of laptop stands are being sold, from large desk based base stations to light weight folding stands.

The best solution is a stand, keyboard and mouse. This may seem like an impossible load for a digital nomad, but it is not.

The following Article looks at a simple, light, solution for a travel workstation.

Tablets and smartphones

Protecting against iPad neck or tech neck.

the IOS Press web site has an excellent 11 page PDF with the results of a study done into problems caused by the typical low postion tablets are used in.

On its excellent page on Perfect PC Posture, the British Chiropractic Association says “Never sit at the computer for more than 40 minutes; less if possible,”

My personal approach is to use the widely recognised Pomodoro technique that requires working for 25 minutes and the taking a 5 minute break. I have tools in place to reinforce this approach.

Stand up, walk around, roll your shoulders, and head. Make your eyes focus on distant objects. Don’t just switch from work to checking Facebook. Actually make your body move for five minutes. Your body will thank you.

Take Regular Breaks!

Some excellent resources on this subject:

And and excellent  Wall Street Journal video:

Staying Focused In A Noisy Workplace – Music To Code By

Staying Focused In A Noisy WorkplaceStaying focused and productive is a problem for everyone. Digital Nomads may be working anywhere, and modern offices are shifting to open plan office layouts that many find it difficult or impossible to work in.

In a brilliant article entitled “Google got it wrong. The open-office trend is destroying the workplace.”  By Lindsey Kaufman the Washington Post shone the spotlight on this bizarre and soul destroying movement to open plan offices. If you want to work a Facebook, Google, Yahoo, eBay or many other tech. companies, you basically have no choice but to buy the best headphones you and find and try and cope. Silence is simply not an option, even with the best headphones, and earplugs are hot and uncomfortable. I am glad I have exited cubicle city!

I work from a mobile office that can be anywhere from a heavy vehicle layover or McDonalds to an airport departure lounge. Today I am in my home office but still have to cope with the sounds of passing traffic and neighbours who love to work on high performance cars at all hours of the day and night. The sound of revving engines, screaming burnouts and loud cheering does nothing for my concentration at any time, and especially not late at night.

Some people like silence, and some play music. Given a choice I would prefer total silence, but find that is impossible to achieve, so I have gone for the music option. The only music I have found that works for me has been some Enya tracks and the sound track from Blade Runner (with one track removed) but I am distracted by lyrics and need to keep the volume low.

Yesterday I heard Carl Franklin, a software developer, podcaster and musician, interviewed on the TWiT network on Windows Weekly  (Skip to 44:15) . When the talk turned to Music To Code By, I wrote the URL down, and went to visit http://mtcb.pwop.com/ and listened through the provided samples. An hour later I bought and downloaded the digital version.

This is instrumental music played between 50 & 80 BPM, a speed designed to help you focus, but not be distracting. The pieces change enough not to be boring, but not enough to demand attention. It will not put you to sleep or sooth, just let you focus and work. The first album is 3 x 25 minute segments. This fits with the Pomodoro Technique of time management, designed to let you focus for 25 minutes, and then spend five minutes exercising, moving around to come back ready to work again five minutes later.

I have set it up on a special playlist alternating the 25 minute segments of MTCB with other songs that run about 5 minutes to signal my five minute breaks.

I have used the Pomodoro Technique for some time with good success, but finding reliable timing methods was a problem. This playlist solves the problem. The music can be played louder than anything else I have tried, and so far is working well.

It is Sunday Morning, and the only distractions are the TV in the next room, passing cars and a dove cooing loudly outside the window tying to woo a mate. I am playing MTCB through speakers at a low level. With my noise rejecting headphones and more volume this music will do the trick anywhere.

I am impressed! This is now my preferred timing system for future productivity. Google Play has a competitor, but a quick listen told me the music is far more intrusive. Carl is working on a second album (two tracks are available individually already) so i have put myself on the mailing list for the next album as well.

Thank you Carl Franklin and Pwop studios.